rikitogel Privacy Policy
This document explains how rikitogel collects, uses, stores, and protects the personal data of users who access our platform in Indonesia. We are committed to taking your privacy seriously.
Last updated: 2024. This policy applies to all users who access rikitogel services from within Indonesia.
Data We Collect
When you register and use the rikitogel service, we collect certain types of information required to operate the platform safely and efficiently. The types of data collected include:
- Account information: your full name, email address, phone number, date of birth, and encrypted password provided during registration.
- Device and browser data: IP address, device type, operating system, browser type, and session data collected automatically when you access the platform.
- Payment information: transaction details in IDR (Indonesian Rupiah), payment methods used, and deposit and withdrawal history. We do not store credit card numbers directly on our servers.
- Usage data: pages visited, session duration, categories accessed, and general interactions with the platform that help us improve our service.
- Cookies and tracking technologies: data stored in your browser to maintain your login session and display preferences.
All data is collected solely for legitimate operational purposes and will not be used for any purpose beyond what is described in this policy.
Purpose of Data Use
Account Management & Services
Your data is used to create and manage your account, process financial transactions in IDR, verify your identity, and provide relevant customer support. Without this data, the platform's core services cannot function properly.
Security & Fraud Prevention
Device information and session data are used to detect suspicious activity, prevent unauthorized account access, and protect the platform's integrity against fraud or system manipulation attempts.
Platform Quality Improvement
Anonymous usage data is analyzed to understand how users interact with the platform, identify areas for improvement, and optimize the mobile browsing experience for Indonesian users.
Platform Communications
Email addresses and phone numbers are used to send account notifications, transaction confirmations, and important service updates. Rikitogel will not send marketing communications without your explicit consent.
& Cookies & Tracking Technology
rikitogel uses cookies — small text files stored in your browser — for various operational purposes. There are several types of cookies we use:
- Session cookies: required to maintain your login status during an active session. These cookies are automatically deleted when the browser is closed.
- Functional cookies: store display preferences and language settings so the platform feels more personalized each time you return.
- Analytics cookies: collect anonymous usage data to help us understand navigation patterns and improve page performance.
You can manage or disable cookies through your browser settings. Please note, however, that disabling session cookies may affect the login function and platform features that require authentication.
& Data Storage & Security
Personal data you provide to rikitogel is stored on servers protected by appropriate technical security measures. Passwords are stored in encrypted format and cannot be read by anyone, including our internal staff. Financial transaction information in IDR is handled with multi-layered security procedures to prevent unauthorized access.
Data is retained for as long as your account is active and for the period necessary to meet legal or operational obligations. Once an account is permanently closed and all obligations have been fulfilled, data may be deleted in accordance with our internal procedures.
While we apply best-in-class security practices, no digital system is entirely free from risk. We therefore encourage users to take an active role in securing their accounts by using strong passwords and never sharing login credentials with anyone.
Data Sharing & User Rights
Sharing Data with Third Parties
rikitogel does not sell or rent users' personal data to third parties for commercial purposes. Data may be shared only in the following limited circumstances:
- Payment service providers that process IDR transactions on behalf of rikitogel, subject to strict confidentiality agreements.
- Competent legal authorities where required by applicable laws and regulations in Indonesia.
- In the event of a merger or acquisition, users will be notified in advance.
Any third-party partners working with us are required to comply with data protection standards equivalent to those we apply.
User Rights Over Personal Data
As a rikitogel user, you have several rights regarding your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of rectification: You may update or correct inaccurate information through your account settings or by contacting support.
- Right of erasure: You may request the deletion of your personal data, subject to any outstanding legal and operational obligations.
- Right to restriction: Under certain conditions, you may ask us to temporarily restrict the processing of your data.
To submit a request regarding any of the rights above, contact the rikitogel support team via live chat or email: [email protected]
Policy Changes & How to Contact Us
rikitogel reserves the right to update this Privacy Policy at any time in response to operational, technological, or regulatory changes. Any updates will be published on this page by revising the update date shown at the top of the document. We recommend visiting this page periodically.
If the changes made are material and significantly affect the way your data is processed, we will endeavor to provide notice via your registered email address or through an in-platform notification before the changes take effect.
Continued use of rikitogel services after policy changes are published will be considered acceptance of those changes. If you do not agree with the changes, you may stop using the service and submit an account closure request.
For questions, objections, or requests related to personal data, please contact our support team via the live chat available on the platform or send an email to: [email protected]
Have a Question About Your Privacy?
The rikitogel support team is ready to help answer any questions about your data and account privacy. Visit the FAQ for more information or log in to your account to access privacy settings.